- YAMADA HEIANDO will ship your order via a Japan's international postal service, DHL. We will notify you of the delivery number soon after shipping.
- Please note that DHL's tracking service may not be available depending on your destination country. We will not be responsible for your ordered items once we ship them. Delivery dates and time cannot be specified.
- Your destination country may charge customs duty to the receiver of your order.
- For a safe and secure delivery, please enter all the necessary information in English.
- It will be shipped in about 3 business days after confirming the reply of the consent email.
Within L71×W51×H47 cm
Within L64×W46×H42 cm
Within L47×W36×H35 cm
Within L38×W28×H31.5 cm
Within L38.5×W28.5×H26 cm
Within L33.7×W18.2×H10 cm
South Korea and Taiwan
China, Hong Kong and Macao
South East Asia
South Asia, Oceania and Micronesia
U.S.A., Canada and Mexico
U.K. and Europe
Russia and Former Soviet Countries
Central and South America
Africa and the Middle East
*Shipping from Tokyo, Japan
*Packing size cannot be specified. We will choose an optimal size box for the product.
*Regarding to Region 5, only prepaid customs duties orders will be accepted.
In addition to the shipping cost, 7% of the product price will be added in advance.
*Regarding to Region 6, only prepaid customs/VAT duties orders will be accepted.
In addition to the shipping cost, 20% of the product price will be added in advance.
*Exclude regions 5 and 6, the payment of duties and taxes will be on the receiver's responsibility.
*DHL Express flights (by Japan pickup / delivery country area) emergency surcharge will be added.
*Additional charges for aviation fuel will be charged separately. The amount will vary from month to month, so we will notify you by email separately.
*Only envelope can be accepted direction for the Russian Federation's individual receiver.
*For regions 7, 8, and 9, delivery may not be available and orders may be rejected depending on the country (or city).
Costs for Shipping Multiple Items
If you purchase multiple items in one order, your shipping cost will be that for the total size.
Shipping to Multiple Addresses
You can choose only one destination address for one order. If you want to ship to multiple addresses, please place orders separately for each address.
Shipping to Country Different to Account Address
If your account and destination addresses are in different countries, the shipping cost for your destination country will be applied.
Special Shipping Surcharges
Items that are bulky or heavy may require a special shipping surcharge in addition to standard shipping costs.